FAQ

1. What type of products does Jacob-Plant offer?

We offer a curated collection of elegant women's fashion, including dresses and statement pieces focusing on timeless silhouettes and modern design.

2. Are your clothing items true to size?

Yes. Our items follow a standard sizing guide. To ensure the best fit, please refer to the size chart available on each product page.

3. Do you ship internationally?

Absolutely. We ship worldwide. Delivery times may vary depending on your destination.

4. What is your return policy?

We accept returns for defective, damaged, or incorrect items. Please contact us within 7 days of receiving your order, and our support team will assist you.

5. Can I cancel or modify my order?

Orders can be changed or canceled before they are shipped. Once processed for shipping, modifications are no longer possible.

6. How should I care for my garments?

To maintain the quality and longevity of your pieces, we recommend gentle hand washing or professional dry cleaning. Avoid bleach and harsh cleaning agents.

7. Do you have a physical storefront?

No. Jacob-Plant operates exclusively online to bring timeless fashion directly to customers worldwide.

8. How can I get assistance?

You can reach our support team through the Contact page. We typically respond within 24–48 hours.